Contact GOV.UK One Login
Before you contact us
Read our guidance if you're having a problem with:
- Using the GOV.UK ID Check app
- Proving your identity with GOV.UK One Login by answering security questions
- Changing the sign in details for your GOV.UK One Login
- Getting a security code for GOV.UK One Login
- Deleting your GOV.UK One Login
If you're having trouble using GOV.UK One Login by yourself, you can get help from someone you know and trust. Find out what the person who helps you can and cannot do.
Ways to contact us
Phone
When you contact us by phone, you’ll be asked for a reference code.
This code helps us to see where you may be having a problem.
Your reference code is: 430076
From the UK:
0300 373 9020
Outside the UK:
+44 208 629 0008
You can call us on:
- Monday to Friday, 8am to 8pm
- weekends and public holidays, 9am to 5.30pm
Fill in the contact form to ask for help.
We’ll reply by email within 2 days.
We’ll respond during office hours:
Monday to Friday, 9:30am to 5:30pm
How we use your information
To find out what information we store when you contact us and how we use it, see the GOV.UK One Login privacy notice.